73% are investing in customer experience innovation, but only 8% received a top grade from their customers.
Human Centered Design is a high end creative framework by the famous design company IDEO. It starts with the people you're designing for and ends with solutions that are tailor-made to suit their
needs.Find out more
94% of the managers surveyed said they were dissatisfied with their company’s innovation performance.
Learn to walk in someone else's shoes. What are people really caring about? Listen. Prototype. Get honest responses. And learn to implement effectively. This can also be the backbone of your business!
Digitalization is going to impact businesses, across all industries, and - in different scenarios. Choose the right one for you.